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Cach ket noi AI Bot voi Telegram Business

How to connect AI Bot to Telegram Business — image 1

Ket noi AI Bot cua ban voi Telegram Business: huong dan tung buoc

Tich hop iSales AI Chatbot truc tiep voi tai khoan Telegram cua ban de tu dong hoa phan hoi, quan ly tuong tac khach hang va tinh gon giao tiep kinh doanh. Huong dan nay se dua ban qua cac buoc can thiet.

Hieu ve Telegram Business Tools

Dieu quan trong can luu y la "Telegram Business" khong phai la mot ung dung rieng, ma la bo cong cu danh cho Telegram Premium users. Cac cong cu nay tang kha nang tuong tac voi khach hang va bao gom tinh nang tao business accounts, quan ly chatbots, v.v. iSales AI Bot cua ban tan dung cac kha nang nay.

Quy trinh ket noi tung buoc:

Lam theo cac buoc sau de ket noi @personal_business_bot (hoac instance iSales AI Bot cu the cua ban) voi tai khoan Telegram Business:

Buoc 1: dam bao dieu kien can co

  • Telegram Premium: Ban phai co goi dang ky Telegram Premium dang hoat dong tren tai khoan muon dung cho kinh doanh.
  • iSales AI Bot Account: Dam bao iSales AI Bot cua ban (@personal_business_bot hoac bot duoc chi dinh) da san sang va da duoc khoi dong neu can (vi du vao bot trong Telegram va bam "Start").

Buoc 2: truy cap Telegram Business Settings

  1. Mo ung dung Telegram tren thiet bi di dong hoac desktop.
  2. Vao Settings.
    • Tren di dong, muc nay thuong nam o tab bar (iOS) hoac hamburger menu (Android).
    • Tren desktop, muc nay thuong nam trong menu co the truy cap qua anh dai dien hoac icon settings.
  3. Trong menu Settings, tim va cham Telegram Business. Tuy chon nay chi hien neu ban co Telegram Premium.

Buoc 3: di den muc Chatbots

  1. Trong settings "Telegram Business" (nhu panel dau tien trong vi du hinh anh, hien cac tuy chon nhu "Location", "Opening Hours", v.v.), cuon xuong hoac tim tuy chon Chatbots.
  2. Cham Chatbots. Mo ta thuong co noi dung nhu: "Add any third-party chatbots that will process customer interactions."

Buoc 4: them iSales AI Bot cua ban

  1. Bay gio ban se o man hinh "Chatbots" (tuong tu panel thu ba trong vi du hinh anh). Man hinh nay giai thich rang ban co the them bot de tu dong xu ly va phan hoi tin nhan.
  2. Trong input field duoc cung cap (thuong co nhan "Add a bot..." hoac hien search icon), nhap username cua iSales AI Bot. Vi du, go: @personal_business_bot.
  3. Khi ban go, Telegram se tim bot. Khi bot cua ban (@personal_business_bot hoac ten bot cu the, vi du "contemp_theatre_bot" trong vi du hinh anh) xuat hien trong drop-down list, hay chon bot do.
  4. Sau khi chon, ban co the duoc yeu cau xac nhan. Bam Add (hoac nut xac nhan tuong tu).

Buoc 5: xac dinh kha nang truy cap chat cho bot

Sau khi bot duoc them, ban can chi dinh cac chat ma bot co quyen truy cap. Telegram cung cap kha nang kiem soat chi tiet:

  • All 1-to-1 Chats (with exceptions possible):
    • Tuy chon nay cap cho bot quyen truy cap tat ca private messages (1-to-1 chats) ban nhan tu danh ba.
    • Ban thuong co the chi dinh ngoai le neu can (vi du "All 1-to-1 Chats Except...").
  • Only Selected Chats:
    • Tuy chon nay cho phep kiem soat chinh xac hon, de bot chi truy cap cac contacts hoac groups of contacts cu the.
    • Included Chats: Cham "Add" ben canh "Included Chats" de chon individual contacts, groups of contacts (vi du dua tren new chats, saved contacts, unsaved contacts), hoac toan bo chat categories ma bot SE co quyen truy cap.
    • Excluded Chats: Cham "Add" ben canh "Excluded Chats" de chon individual contacts, groups, hoac chat categories ma bot SE KHONG co quyen truy cap, ngay ca khi chung thuoc mot category "Included Chats" rong hon.

Buoc 6: xem lai Bot Permissions (tuy chon nhung nen lam)

  • Ben duoi settings truy cap chat, ban co the thay muc "BOT PERMISSIONS".
  • Xem lai cac permissions nay de hieu bot duoc phep thuc hien nhung hanh dong nao trong cac chat ma no co quyen truy cap (vi du doc messages, gui messages, v.v.).

Buoc 7: xac nhan va kich hoat

  • Khi ban da cau hinh chat access va permissions theo nhu cau, hay luu settings.
  • iSales AI Bot cua ban (@personal_business_bot) hien da ket noi voi tai khoan Telegram Business va se bat dau xu ly messages tu cac chat ma ban da cap quyen truy cap, theo cau hinh AI trong nen tang iSales.

Bang cach lam theo cac buoc nay, ban co the tich hop thanh cong AI chatbot voi Telegram Business, giup bot tro thanh tro ly tu dong hieu qua cho giao tiep khach hang. Hay nho cau hinh hanh vi bot, knowledge base va cac settings khac trong nen tang iSales AI de dam bao bot hoat dong nhu mong muon.